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Annotation · Live ops · Model audit

HITL as a service.
Live within hours.

Akmon labels your training data, approves your model’s outputs before they go out and reports how accurate it really is. 99%+ accuracy, guaranteed.

Brief one ops lead in the morning. The team is working by the afternoon.

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Live within hours of kickoff. First production batch within a day.
Built by people who’ve done this before
WayfairY CombinatorPear VCNeoInsight PartnersStartXForbes 30 Under 30Stanford
Hours
From kickoff to first labels
100,000+
Annotations a day
1,000+
People deployed in human-in-the-loop ops

Clients include Wayfair and startups backed by Y Combinator, Pear VC and Neo.

01 / Annotation · Train it

Labeled to your schema. Guaranteed 99%+ accurate.

A dedicated team trained on your documentation labels to your schema. Every label passes multiple QA checks before it lands in your bucket. Under 99% accurate, we redo it at no cost.

What we label
01.
Detection and segmentation
02.
Transcription and diarization
03.
Preference data, with written rationales
04.
Golden sets and rubrics
05.
Label verification, yours or your model’s
Live within hours of kickoff

Priced on completed, QA-passed work. Delivered in your format, to your bucket, with the QA report. Staffing, training and scaling are our problem.

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Case study / A US computer vision company

From one pilot to four production programs.

Their previous vendor could not hold accuracy at production standard.

100%
Acceptance rate, project 1
111,550
Frames QA-passed in one month, against 100,000 required
1 → 4
Production programs
100+
Annotation specialists
Road and drivable-area annotation · object detection · concrete segmentation · aerial imagery · blueprint interpretation
Annotation tool showing a paving plan with fire lane and hydrant symbols marked as individual point objectsAnnotation tool showing aerial imagery with a vegetation area traced as a polygon regionAnnotation tool showing a drawing legend with each swatch boxed for extraction
Annotation tool showing a landscape plan with planting areas traced as polygon regionsAnnotation tool showing a paving plan with planted areas traced as polygon regions and symbols marked as pointsAnnotation tool showing a rendered plaza plan with paving areas masked and grouped by surface pattern

“The data is consistently accurate, and the team is extremely professional. We’re impressed by how seriously the team approaches accuracy.”

Co-founder, US computer vision company
02 / Live ops · Run it

Humans approve your model’s actions before they go out.

Your model is right most of the time, and the times it is wrong reach a customer. Akmon puts a trained person between the model and the world. Around the clock, in your stack, on your model.

How it works
01.
Approval before action.

Nothing executes without a human decision.

02.
Low-confidence routing.

You set the threshold. The model routes the rest to us.

03.
Correction before the customer.

Your customers see full accuracy while the model ramps.

04.
Reviewer dashboards.

Every reviewer, in real time.

Whatever you are running today
Run it better.

Your queue, with dashboards, QA and agreement stats you did not have before.

Take it over.

We move the work off your BPO with no gap in coverage.

Replace it.

A model on the routine work, our people approving the rest. Wayfair did this in under a month.

100,000+
Outputs a day
1M+
A day of capacity
24/7
Coverage
30
Reviewers spun up over a weekend
99%+ accuracy, guaranteed, or we redo it at no cost

Priced on completed, QA-passed work. No headcount contracts.

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Case study / Wayfair

A model in production, with a person approving every output.

Wayfair’s logistics arm had a live queue that needed a correct decision on every item. Akmon deployed a fine-tuned model with a reviewer approving every output before it went out. The program has since expanded.

< 1 month
To onboard
100%
Of the process runs with no internal review
Every output
Approved by an Akmon reviewer

“We tried out other outside solutions but none of them could deliver the same accuracy and speed. Building our own internal solution would have taken months and hundreds of thousands of dollars.”

Hassan Thompson, Finance Manager, Wayfair

“We tried a software-only provider before, but they were not able to process live files after months of trying to get onboarded. We were onboarded within a month, and they cover all the use cases we need.”

Joseph Mazzuca, Project Manager, CastleGate, Wayfair
03 / Model audit · Prove it

Know exactly how accurate your model is.

Akmon’s reviewers grade your model against your rubric, before launch and after every release. Same people, same rubric, so the numbers stay comparable. You get a failure rate you can defend and a scorecard you can put in front of a customer or a board.

What you get
01.
Baseline evaluation.

How right it is today, and how it fails.

02.
Release scorecard.

Every version and a live production sample, graded against the same rubric. Regressions flagged.

03.
Red teaming.
Get your model audited
04 / Collection

Data you can’t scrape.

Captured to your task spec. Every run flows into the annotation pipeline above or lands raw in your bucket.

What we capture
01.
Egocentric video
02.
Teleoperation
03.
Synced video, audio and sensor streams
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Off the shelf

Datasets we already built.

Each one captured while running a real business. Licensed non-exclusively. Custom datasets to your spec are built the same way.

01.
Plastic surgery consultations

380,000 chats between prospective patients, reps and surgeons.

02.
Sales RL environment

6 years of our own sales activity, every rep action recorded.

03.
Short-term rental guest chat

1,000+ bookings across Airbnb and VRBO, including the threads that moved off platform.

04.
Slack from a 300-person ops team

1.1M+ messages a month of real escalations, handoffs and closes.

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What customers say

“Good, reliable people with very little mental overhead. The quality is amazing for the price.”

CEO, software company

“They were able to setup a team of 30 for me over the weekend.”

CTO, data foundry
05 / Contact

Someone has to be sure. That’s us.

Tell us what you are working on. We start within hours of kickoff.

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